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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up menu will show up. It comprises elaborate info about all the operations that you can carry out on the given page. Each pop-up menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive range of instructional videos demonstrating how to use our hosting Control Panel. They're created for those of you who want to see how things are being done instead of only reading articles. In this way, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our extensive Frequently Asked Questions database, which includes questions asked by actual persons and offers practical solutions. We regulary "revamp" our FAQ database with new Q&A's in an attempt to cover all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can get in touch with our great team of tech support engineers available 24/7/365 and ready to help you with any question. Each trouble ticket you submit will be replied to within 60 minutes (the average ticket response time being just 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 248508

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com